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Optional Add-On

The Dells Protection

Rent worry-free. Our optional Damage Waiver covers common mishaps so you can focus on enjoying the Wisconsin Dells — not stressing about scratches, flat tires, or surprise repair bills.

How It Works

For just $19 per rental, the Dells Protection waiver removes your financial responsibility for most common types of equipment damage.

Add at Checkout

Included automatically with every rental. Keep it or opt out — it's your choice.

Enjoy Your Trip

Explore the Dells without worrying about accidental bumps, scrapes, or tire trouble.

Return With Confidence

Covered damage means no surprise charges on your card when you bring the equipment back.

What's Covered

Covered

  • Cosmetic Damage

    Surface scratches, scuffs, and small dents or cracks to plastic shrouds.

  • Flat Tires

    Punctures or leaks during normal operation on authorized terrain.

  • Mechanical Wear

    Component failure (motor brushes, speed dial) under normal use.

  • Battery Issues

    Battery failing to hold a charge during the rental period.

Not Covered (Exclusions)

  • Lease Violations

    Stunt driving, curb jumping, or exceeding the weight capacity.

  • Impaired Operation

    Use while under the influence of alcohol or controlled substances.

  • Water Damage

    Rain, puddles, sprinklers, water parks, or any moisture exposure. It rains frequently in the Dells — you must keep the scooter dry.

  • Terrain Violations

    Sand, mud, or loose gravel.

  • Negligence & Theft

    Key left in ignition, unauthorized drivers, or abandoned equipment.

Customer checking a scooter tire on a park path

Peace of Mind for $19

Sidewalks get uneven. Curbs sneak up on you. A small crack or flat tire shouldn't ruin your vacation or your wallet. The Dells Protection covers the everyday wear and tear that happens when you're out exploring, so you can return the equipment without worrying about surprise charges.

Automatically included with every rental. You can opt out on the signature page if you prefer to self-insure.

Transparent & Fair

The Dells Protection is a contractual damage waiver — not insurance. It's a straightforward agreement: we waive our right to charge you for covered damage as long as the equipment is used according to the lease terms. No hidden fees, no complicated claims process. Just return the equipment and go.

Read the full Lease Agreement
Close-up of scooter showing minor cosmetic wear

Full Damage Waiver Terms

The following is the complete contract language for Section 4 of our Equipment Lease Agreement.

Optional Damage Waiver Purchase (The “Dells Protection”)

The Damage Waiver is an optional contractual agreement that reduces or eliminates your financial responsibility for physical or mechanical damage to the Equipment during the rental period. This waiver is not insurance and does not provide liability coverage for bodily injury or damage to third-party property. By paying a flat fee per rental, you are protected from common repair costs such as scuffs, cracks, or flat tires, provided the Equipment is operated according to the terms of this Lease.

  • Notice: This Is Not Insurance. The purchase of a Damage Waiver (“DW”) is a contractual agreement between the Owner and Renter. By accepting this waiver, the Owner agrees to waive its legal right to collect from the Renter for certain specific damages to the Equipment. This is not a contract of insurance, nor does it provide any third-party liability coverage.
  • Automatic Enrollment & Opt-Out. For the Renter’s convenience, this Lease automatically includes the Standard Damage Waiver at a flat rate of $19.00 per rental. The Renter may decline this coverage by checking the “Waiver Decline” section on the signature page, in which case the Renter becomes 100% financially liable for all damages, regardless of fault.
  • What Is Covered. If the Damage Waiver is active and the fee has been paid, the Owner will not charge the Renter for:
    • Cosmetic Damage: Surface scratches, scuffs, and small dents or cracks to the plastic shrouds.
    • Flat Tires: Tire punctures or leaks occurring during normal operation on authorized terrain.
    • Mechanical Wear: Failure of components (e.g., motor brushes, speed dial) that occur under normal use conditions.
    • Battery Issues: Failure of the battery to hold a charge.
  • What Is Not Covered (Exclusions). This waiver is VOID and the Renter remains fully liable for the full replacement cost (MSRP) or repair of the Equipment if damage results from:
    • Material Breach of this Lease: Driving off curbs, “stunt” driving, or overloading the unit beyond its posted weight capacity.
    • Impairment: Operation of the Equipment while under the influence of alcohol, cannabis, or any controlled substance.
    • Water Damage: Any damage caused by exposure to water, rain, or moisture of any kind. The Wisconsin Dells area experiences frequent rainfall. The Renter is solely responsible for keeping the Equipment dry at all times, including during transport and storage. This includes, but is not limited to, rain, puddles, sprinklers, water parks, pools, and lakefronts. If rain begins, the Renter must immediately seek shelter and cover or store the Equipment in a dry location.
    • Terrain Violations: Operation on unauthorized surfaces including sand, mud, or loose gravel.
    • Negligent Security: Theft of the unit where the key was left in the ignition while unattended.
    • Unauthorized Drivers: Operation by any person other than the Renter or those authorized in writing.
    • Abandonment: Damage occurring after the unit has been left unattended at a hotel or mall without a physical hand-off to Owner staff.

Ready to Explore Worry-Free?

Browse our equipment and add the Dells Protection at checkout.

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